Home-Based Palliative Care
Building Operational Excellence
Experiences in Sharing and Responding to Advance Care Plans
The CHCA reached out to caregivers, patients and palliative care providers to learn how individual’s advance care plan wishes are influencing care planning and delivery. We asked what is going well and what needs to be improved. We gathered all the feedback and suggestions and created an Experience Map to visually show where improvement is needed for home-based palliative care, so that everyone has their wishes heard, respected and acted upon.